Safety & Protection Policy

1. Our Escrow Guarantee

Sellibly HQ acts as a trusted intermediary for all transactions. We hold the buyer's payment securely in escrow until the seller has successfully transferred the assets and the buyer has verified them. This ensures:

• Buyers never lose money to non-delivery scams.
• Sellers are guaranteed payment upon successful delivery.
• No chargebacks or payment reversals are possible once the deal is finalized.

2. AI-Powered Fraud Detection

Our proprietary AI system monitors all listings, chats, and user behaviors for suspicious activity. We automatically flag and investigate:

• Unrealistic pricing or engagement metrics.
• Attempts to move communication off-platform prematurely.
• Suspicious login patterns or IP discrepancies.
• Keywords associated with known scams.

3. Seller Verification

To maintain a high-quality marketplace, all sellers must undergo verification before listing high-value assets. This includes:

• Proof of ownership (unique content posting, backend screenshots).
• Identity verification for high-volume sellers.
• Historical performance review of the account.

4. Dispute Resolution

In the unlikely event of a dispute, our admin team steps in to mediate. We review:

• Chat logs and agreement terms.
• Transfer evidence (screenshots, recordings).
• Account access logs.

Our decision is final and binding. If a seller fails to deliver, the buyer receives a full refund. If a buyer attempts to scam after receiving the asset, we work with platforms to recover the asset and ban the buyer.

5. Prohibited Activities

We strictly prohibit:

• Selling stolen or hacked accounts.
• Selling accounts with fake/bot followers.
• Harassment or abusive language in chats.
• Circumventing our escrow system (asking for direct payment).

Violation of these policies will result in an immediate and permanent ban.